We are looking for a detail-oriented and proactive CRM Coordinator to join our Logistics Team at our High Ercall site. As a CRM Coordinator, you will play a vital role in managing the smooth operation of our logistics and customer relations processes.
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Key Responsibilities:
- POC/POD uploading for customers and sales team.
- Manage CRM system updates.
- Regularly check the logistics inbox and logistics POD inbox throughout the day.
- Prepare and generate Trainline reports.
- General office duties to support the team.
- MID (Motor Insurance Database) tasks.
Ideally, we are looking for:
- Previous experience in customer service or similar roles would be beneficial but is not essential.
- Strong organisational skills and attention to detail.
- Excellent communication, both written and verbal.
- Problem-solving mindset with the ability to adapt to challenges.
- Ability to work independently and take ownership of tasks.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and other relevant software applications.
- Must be able to commute to the High Ercall site 5 days a week.
If you are an enthusiastic and motivated individual who thrives in a busy office environment and is keen to contribute to the success of our team, we'd love to hear from you!
In return we’ll offer:
As a permanent Greenhous employee, you will be entitled to:
- 30 days holiday including 8 bank holidays.
- Company sick pay that increases with length of service.
- Pension with Greenhous contribution.
- Career development opportunities.
- Employee discounts on a range of products and services including holidays, days out and supermarket shops.
- Qualified Mental Health First Aiders.
- Free will writing service.
- Free mortgage advice service.
- On-site parking (Site Specific).
Who are we:
Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.
Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, VW Commercials, Nissan and DAF.
About the author
Greenhous Careers
Throughout the Greenhous Group, we are always looking for talented and ambitious people to join our ever-growing team.